Frequently Asked Questions About SWMS Generator Plans
What is included in each SWMS plan?+
Each SWMS Generator plan—Basic, Pro, and Enterprise—includes a set number of credits to create Safe Work Method Statements. The Basic plan provides 1 credit, the Pro plan offers 10 credits, and the Enterprise plan includes 50 credits. All plans offer online SWMS storage, logo customization, and access to our digital SWMS generator platform.
Do I need to install any SWMS software?+
No installation is required. SWMS Generator is a cloud-based platform—fully accessible via your web browser. You can generate SWMS templates from your desktop, mobile, or tablet with no downloads needed.
How do credits work with the SWMS Generator?+
Credits are used to create new Safe Work Method Statements (SWMS). Each time you generate a SWMS using our online builder, 1 credit is used. You can buy SWMS credits individually or purchase in bundles via one of our plans.
Can I access my SWMS Generator account on mobile?+
Yes. The SWMS Generator platform is mobile-friendly. You can generate, sign, and download SWMS templates from your smartphone or tablet, anytime and anywhere.
What happens when I run out of SWMS credits?+
If your available credits reach zero, you’ll be prompted to either purchase additional SWMS credits or upgrade to a higher plan. This ensures uninterrupted access to our SWMS template builder.
What payment methods can I use to buy SWMS credits?+
We accept secure payments via Visa and MasterCard. All transactions are processed securely through trusted payment gateways.
Is my SWMS data secure?+
Yes. SWMS Generator uses advanced encryption and secure cloud storage to protect your Safe Work Method Statements and personal information. Only you and authorized users can access your SWMS library.
Can I get a refund for unused SWMS credits?+
Unused SWMS credits are non-refundable. However, your credits never expire and can be used whenever needed.
Do you provide customer support for SWMS plans?+
Yes. We offer dedicated support via email and phone. Pro and Enterprise plan users receive priority service for faster help with SWMS generation, account setup, or billing.
*By purchasing credits through the SWMS Generator, you agree to our terms of service, including payment for credits based on your selected plan. You may use your purchased credits at any time, and they will remain available until fully consumed. We prioritize your data security and ensure it is handled with strict confidentiality. While we strive for service continuity, we are not liable for any interruptions. Please note that all credit purchases are final, and there are no refunds for unused credits. By using our platform, you agree to these terms. For detailed information, please refer to our
Full Terms and Conditions.